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FAQ

Most frequent questions and answers

Myndspark offers a 10- day return policy. All returns must be accompanied by your original receipt(email order confirmation). We will refund your money, minus the cost of shipping for undamaged products returned to us in original condition and in the original packing, with all the original contents including all pieces, the workbook, and cards.

The Myndspark tool includes a workbook that is used for scheduling and the recording of your progress.  If you need another copy of this workbook, you will be able to download and print your own copy by emailing us @ myndsparkwp@gmail.com. 

Yes! We ship to all 50 States as well as internationally. We look for the best rates from all the major carriers and will send you a confirmation of your order once its completed.

If you have a particular question regarding a specific order, please email us @ myndsparkwp@gmail.com and we will respond as soon as possible to help.

Although MYNDSPARK can be used for many purposes, it is designed for individuals 12 years of age or older due to the level of focus and sensory processing required; however, certain activities can still be adapted to benefit younger children in age-appropriate ways.

 

How long you should use MYNDSPARK varies from person to person, depending on your individual symptoms, goals, and progress; it can be used for as long as it feels supportive to your recovery, and many individuals choose to continue incorporating it into their routine as part of ongoing brain health and wellness practice.

 

Yes. Every activity is hands-on, with no app or screen, because light sensitivity, eye strain, and blurred or double vision are common after brain injury.

Katie Robertson, MOTR/L, an occupational therapist since 2005 with a master’s in Occupational Therapy from the University of Utah, who has worked in concussion and neuro-rehabilitation at Cognitive FX since 2016.

A workbook, 30+ multisensory activities, therapy cards, an activity index, a daily therapeutic routine, and therapeutic activity pieces.

About 30 minutes of exercise, about 60 minutes of cognitive multisensory activities, then 30–60 minutes of quiet rest.

No. Use the product alongside your healthcare provider.

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